Commitment 7 days unconditional return policy regulations.
We ( Shop4pack ) try our very best to give you the best service , Regardless of any goods , we commit seven days unconditional return / exchange .
Returns Policy
A : For Returns : Buyers on the date of receipt the products, in 7 days . You have unconditional return / exchange product , but before return the product , Please firstly Contact Customer Service Center Shop4pack to arrange the return procedure . Past due then will not be accepted
B : Remark : Pictures and information for reference , Due to different lighting and display color shooting problems , May result in pictures of goods have a certain color difference , This is not a product problem, all according in kind prevail .
- C : If the following occurs , shop4pack can refuse refund / replacement requirements:
- 1. Return / exchange goods incomplete or damaged appearance.
- 2. shop4pack service centers do not receive your returned merchandise.
- 3. Goods are not provided by shop4pack.
- 4. Damage caused by improper use of the product.
- 5. Goods returned without packaging.
- 6. No photos, no contact with the customer service , just return back the goods
etc., not be accepted.- 7.If customer is unable to provide the Proof of Purchase.
- D : Please check before return the goods
- 1. Goods have to maintain the original quality intact (including product packaging) .
- 2. Compensation customer's Shipping Cost can not exceed the Shipping Cost orders.
- 3. If the product has additional gifts ,Please return the gifts together . Gifts need to keep the original quality when received as a gift , If Gifts can not be returned , according to the online price to deduct the refund .
- 4. We received your returnable goods and confirm the packaging intact under goods no problem circumstances , Our customer service staff will Credit back your fund in your shop4pack account or exchange issues .
Our experience customer service team will ensure that our customers have a good Cheerful shopping experience . Our team's commitment is to provide excellent service, whether in the shopping process,even complete the shopping , we assured to provide the highest customer satisfaction.
- Before you press your Order or Return , Please read below :
- 1.To avoid the 7 days unconditional return / exchange being abused, all refund is not in cash basis but we will generate the same amount deposit into your shop4pack’s account , this amount you can use it on your next purchase .
- 2.Conditional return shipping Only the Defective Product or We send you the wrong items , The Return Shipping Cost our Company will take care of it : ) , other than that reason , the buyer need to responsible the shipping fee .